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How we work

Two methodologies. One promise: what we say, we deliver.

Turnkey Fit Out and Lean Construction. Together they're the reason 95% of our projects finish on time and 85% of our clients come back.

The CHAVSA method

Two complementary ways of working.

Fit Out defines what we deliver: a finished space with a single responsible party. Lean defines how we build it: with collaborative planning, no waste and firm deadlines. Together, they guarantee the result.

Fit Out

Turnkey, for real

One team from the first sketch to the last chair. Design, construction, MEP and furniture under a single contract. No coordination between suppliers, no responsibility gaps.

See how we do it
Lean Construction

Efficiency you can see

We apply the Last Planner System and Lean principles on every site. Result: average 18% reduction in schedules, fewer budget deviations and full traceability of every decision.

See how we do it
— 01 · Methodology

Turnkey Fit Out

A comprehensive service where we are the single responsible party for the project. If something goes wrong during MEP, we solve it. If a carpentry detail needs adjusting, we adjust it. You talk to one person.

Executive projectDrawings, 3D renders and signed technical specs
Comprehensive constructionMasonry, partitions, ceilings, flooring
MEP installationsElectrical, HVAC, plumbing, voice/data, AV
Custom carpentryIn-house workshop for one-off pieces and furniture
FF&E and furnitureSelection, supply, assembly and aftercare
Commissioning and handoverTesting, user training, turnkey delivery
See detailed solutions
Ana · Project Director · 2:18 min
— 02 · Methodology

Lean Construction

We apply Lean principles to every phase: collaborative planning, waste elimination, visual control and continuous improvement. Fewer surprises, more predictability.

95%
Projects on schedule
-18%
Average schedule reduction
0.3%
Average budget deviation
01

Last Planner System

Collaborative planning with all trades. Each week we commit to what can actually be delivered, not just what's desired.

02

Waste elimination

We identify and remove waits, unnecessary transport, rework and material excess. Every action adds value.

03

Visual control on-site

Physical boards on-site with tasks, blockers and progress. Anyone understands the status of the site in 30 seconds.

04

Continuous improvement

Each week we review what failed, why, and what we change. The site improves during its own execution.

05

Full traceability

Every decision, change and delivery is documented. Auditable during and after the project.

Process step by step

Four phases. One ongoing conversation.

We don't just build: we accompany you before, during and after. This is what we do at each phase and what you receive at the end of each one.

01

Listen

In-depth briefing with your team. Business goals, culture, ergonomics, technical constraints, applicable regulations, real deadlines. We don't propose without understanding.

  • Deliverables
  • Needs document
  • Initial functional programming
  • Preliminary roadmap and timelines
02

Design

Spatial, technological and brand proposal. We iterate with you until every decision is justified. The budget is closed at the END of this phase, not the start.

  • Deliverables
  • Preliminary and executive project
  • 3D renders and virtual walkthroughs
  • Closed budget by line items
03

Build

Construction coordinated under Lean. Weekly meetings with you, visual boards on-site, schedule and quality control. No surprises and no "we'll call you when we're done".

  • Deliverables
  • Weekly progress reports
  • Signed site visit minutes
  • Traceability of changes and decisions
04

Support

Commissioning, user training and post-delivery follow-up. If something fails in the first months, we fix it. If you need to expand in a few years, you already know us.

  • Deliverables
  • User and maintenance manual
  • Documented warranty
  • Follow-up at 3, 6 and 12 months
Our guarantees

What we promise is what we deliver. Here's the data.

These aren't goals or promises: they are the 5-year historical average across our offices, hotels, health & social care and education projects.

95%
Projects delivered on schedule
0.3%
Average budget deviation
85%
Clients who return
4.8/5
Average post-delivery satisfaction
Got a project in mind?

get in touch with the team