1. Data Controller
Chavsa S.A.U. (hereinafter, "CHAVSA"), registered office at Av. de las Razas, 8 (Access A), 41012 Seville, Spain. Tax ID: [to be added]. Contact email for data protection matters: hola@chavsa.com.
2. Data we process
We process the personal data voluntarily provided by users through:
- The contact form on this website (name, surname, email, phone, company, sector, message).
- Subscription to our newsletter (email).
- Direct communications via email or phone.
3. Purpose and legal basis
Your data is processed for the following purposes:
- Reply to your enquiry or commercial request (legal basis: pre-contractual measures and consent, art. 6.1.a and b GDPR).
- Send commercial communications about our services when the user has expressly consented (legal basis: consent, art. 6.1.a GDPR).
- Comply with legal obligations applicable to CHAVSA's activity (legal basis: art. 6.1.c GDPR).
4. Retention period
Data will be retained for the duration of the commercial relationship or, failing that, until the user requests its deletion. For newsletter subscriptions, until the user unsubscribes. In any case, data will be kept for the periods legally required to comply with fiscal, accounting or other obligations.
5. Recipients and transfers
Your data may be communicated to:
- Technology service providers (hosting, email, form and CRM tools) acting as data processors under signed contract.
- Public administrations in compliance with legal obligations.
No international data transfers outside the European Economic Area are made except to certified providers under EU Standard Contractual Clauses.
6. Your rights
You may exercise the following rights at any time:
- Access: know what data we hold about you.
- Rectification: correct inaccurate data.
- Erasure: request the deletion of your data.
- Objection: object to specific processing.
- Portability: receive your data in structured format.
- Restriction: request the temporary restriction of processing.
- Withdraw consent previously granted.
To exercise these rights, please email hola@chavsa.com indicating the right you wish to exercise and attaching a copy of your ID. You can also lodge a complaint with the Spanish Data Protection Agency.
7. Security
CHAVSA adopts the technical and organisational measures necessary to ensure the security of personal data and prevent its alteration, loss or unauthorised processing.
8. Changes
CHAVSA reserves the right to modify this Privacy Policy to adapt it to legislative changes or to its practices. We recommend reviewing this page periodically.